PROMPT ONSITE SERVICE FOR YOUR HOME

We arrive on time and prepared!

We can solve the majority of computer problems from the keyboard. This means that there is no need to disconnect cables. We can easily troubleshoot application (programs), email, wireless & network connection issues and printing problems that may originate because of issues in your home environment.

The most critical part of our job is the initial debrief. This is the part of the service call where you tell us the problem that you need solved. During a home service call you can show us exactly the problem that you are experiencing.

THE SHOP

Some problems are better solved back at our shop. If you prefer you can drop your computer off for repair -- please just give us a call at 447-8084. We accept dropoffs until 8PM including weekends for your convenience. Typically your repaired computer is ready the following day.

We have learned that very few computer users backup their data. The advantage to shop based repair is that we can easily preserve all of your data by 'imaging' your hard drive prior to any work providing extra insurance that your data will not be lost.

As the makers of malware and viruses have become increasingly sophisticated, so must our tools & techniques for removal. Many of the malware currently found in the 'wild' (on the Internet) compromise your computer at a base level where a typical virus scanner cannot defeat them. Working at our shop allows us to run deep scans that can take considerable time but provide assurance that all the malware and viruses have been removed.

Confidence in us is well founded. We have never yet failed to remove any infections. Nor have we ever lost any user data in the process.

NEW PC SETUPS & TV MEDIASHARES

New PCs mean new operating systems (example: Windows10 or Mac OSX Sierra) and different ways of doing things. We can configure your new PC so that you don't lose any of the features, bookmarks, or emails that you relied on from your old one.

We can make sure that the transfer to your new computer is as seamless as possible. We will move your priceless pictures and videos to their new home. Configure your email and office applications that you need. Skype, Adobe Reader, the list goes on. Most people are surprised by just how many programs and how much data they have accumulated and use on a daily basis.

Anyone that has a new wide-screen TV knows the headaches involved in getting them connected to the Internet. We can show you how to make the best of your new purchase. Netflix and network enabled hard-drives are the new way of watching movies and recording your shows. Best of all with a properly configured home system you can watch the shows from your IPAD or laptop if someone else is using the TV!

You can also use the same device as a place to safely backup all the files on every computer in your house.